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What is Sample Lead time?We need 2 weeks after approve all the CAD files.
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What is production Lead Time?We need 3 to 4 weeks after approve all the CAD files.
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Do you work with natural gemstones?Yes, we have an in-house stone cutting facility, we work with 250plus natural gemstones.
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Do you sign NDA?Yes we do sign NDA, also we have a very strict policy of not sharing customer names and designs.
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How long does your Gold Plating last?Gold plating life depends on microns, usually, all top brands prefer 2.5 microns, Vermeil. We use German/ Swiss-based chemicals for gold plating solutions, Also, the machine used is from Germany. Also, all our lot goes through XRF tests, which guarantee the microns. Certification and testing report available on request.
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What is your MOQ?Our MOQ is 25 Pieces
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Do you have Recycled Silver?Yes we use Recycled Silver
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Do you have nickel / lead in your jewellery?Our jewellery is 100% nickel/lead free. All our alloys and plating solutions are imported from top grade certified suppliers from Germany, Swizerland and USA. ALso we have an in-house XRF Machine to test every lot of we make sure to be double sure.
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Can we have a zoom / google meet video call?Yes, we do prefer to have a zoom video call, talking is the best way of understanding a customer.